:root{--navy:#102b3b;--navy2:#163f4a;--teal:#0d938d;--teal2:#ebf8f5;--paper:#f3f6f9;--line:#e2e9ee;--text:#173242;--muted:#748693;--white:#fff;--shadow:0 6px 22px rgba(28,57,70,.045);font-family:Cairo,Tahoma,Arial,sans-serif;color:var(--text);font-synthesis:none}*{box-sizing:border-box}body{margin:0;background:var(--paper);direction:rtl}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{opacity:.5;cursor:not-allowed}a{text-decoration:none}.shell{display:flex;min-height:100vh}.sidebar{width:258px;background:var(--navy);color:#fff;padding:27px 15px 15px;display:flex;flex-direction:column;flex-shrink:0;position:sticky;top:0;height:100vh;z-index:20;overflow-y:auto}.logo{display:flex;align-items:center;gap:11px;padding:5px 12px 29px;border-bottom:1px solid #ffffff22}.logo-mark,.hero-logo{width:42px;height:42px;background:linear-gradient(145deg,#30c0b9,#137d91);border-radius:13px;display:flex;align-items:center;justify-content:center;font-size:30px;color:#fff}.logo strong,.logo small{display:block}.logo strong{font-size:16px}.logo small{color:#a5bfc8;font-size:11px;margin-top:3px}.nav-heading{font-size:12px;color:#88a4b2;margin:27px 13px 10px}.nav-btn{background:transparent;border:0;color:#c0d0d8;text-align:right;width:100%;padding:12px 15px;border-radius:11px;margin:2px 0;font-size:13px;font-weight:700}.nav-btn:hover,.nav-btn.active{background:#ffffff17;color:#fff}.nav-btn.active{border-right:3px solid #4ed1c3}.nav-icon{display:inline-flex;width:27px;color:#52cabe}.sidebar-bottom{display:flex;gap:8px;align-items:center;margin-top:auto;padding:20px 5px 5px;border-top:1px solid #ffffff22}.avatar{background:#277b8b;display:flex;align-items:center;justify-content:center;width:35px;height:35px;border-radius:50%;font-weight:800}.account{min-width:0;flex:1}.account strong,.account small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.account strong{font-size:12px}.account small{font-size:10px;color:#a5bfc8}.btn-quiet{border:0;background:transparent;color:#b4e9e5;font-size:12px}.workspace{flex:1;min-width:0}.topbar{height:91px;padding:20px 38px;background:#fff;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line)}.top-title{display:flex;gap:12px;align-items:center}.breadcrumbs{font-size:11px;color:var(--muted)}h1{font-size:22px;margin:3px 0;font-weight:800}.top-actions{display:flex;gap:14px;align-items:center}.identity{font-size:12px;color:var(--muted)}.menu-toggle{display:none;background:#edf3f4;border:0;border-radius:8px;font-size:22px;padding:3px 10px}.content{max-width:1530px;margin:auto;padding:28px 36px;min-height:calc(100vh - 140px)}.welcome{border-radius:18px;background:linear-gradient(115deg,#104354,#0e7680);min-height:178px;padding:33px 38px;color:#fff;display:flex;justify-content:space-between;align-items:center;margin-bottom:22px}.welcome p{font-size:13px;color:#8ce1db;margin:0}.welcome h2{font-size:26px;margin:8px 0}.welcome span{font-size:13px;color:#d4eeef}.card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:22px;box-shadow:var(--shadow);margin-bottom:20px;min-width:0}.card-head{font-size:17px;font-weight:800;margin-bottom:17px}.card-head .head-flex{display:flex;justify-content:space-between;align-items:center;gap:10px;flex-wrap:wrap}.stats-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:17px}.stat{display:flex;flex-direction:column;gap:5px;min-height:150px}.stat-icon{font-size:23px;color:var(--teal);width:38px;height:38px;background:var(--teal2);border-radius:11px;text-align:center}.stat strong{font-size:31px;line-height:1.3;font-weight:800}.stat span{font-size:12px;color:var(--muted)}.dashboard-bottom{display:grid;grid-template-columns:1.7fr 1fr;gap:18px}.chart{display:flex;flex-direction:column;gap:17px;min-height:200px;padding:10px 0}.chart-row{display:grid;grid-template-columns:115px 1fr 25px;align-items:center;gap:12px;font-size:12px}.bar-track{height:13px;border-radius:7px;background:#eaf1f2;overflow:hidden}.bar-fill{background:linear-gradient(90deg,#30b8ae,#0a7f87);height:100%;border-radius:7px}.quick-list{display:flex;flex-direction:column;gap:10px}.quick{background:#f6fbfb;text-align:right;border:1px solid #e0efef;padding:15px;border-radius:11px;color:var(--navy);font-weight:700}.quick:hover{border-color:var(--teal)}.btn{border:0;background:var(--teal);color:#fff;border-radius:9px;padding:10px 17px;font-size:12px;font-weight:800;white-space:nowrap}.btn:hover{filter:brightness(.95)}.btn-outline{background:#fff;border:1px solid #d6e3e7;color:var(--navy)}.btn-primary{background:var(--teal)}.btn-white{background:#fff;color:#086b74}.btn-small{padding:5px 9px;font-size:11px;margin:2px}.btn-block{width:100%}.toolbar{display:flex;gap:7px;flex-wrap:wrap}.filters,.form-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-bottom:18px}.form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:17px}.form-inline{display:flex;gap:12px;align-items:end;flex-wrap:wrap;margin-bottom:23px}.form-inline .field{min-width:165px;flex:1;max-width:290px}.field{display:flex;flex-direction:column;gap:7px;font-size:12px;font-weight:700;min-width:0}.field span{color:#4a6170}.field input,.field select,.field textarea,input[type=file],textarea{width:100%;background:#fff;border:1px solid #d8e4e9;border-radius:9px;padding:11px;color:var(--text);outline:none}.field textarea,textarea{resize:vertical;min-height:95px}.field input:focus,.field select:focus,.field textarea:focus,textarea:focus{border-color:var(--teal);box-shadow:0 0 0 3px #0d938d13}.full{grid-column:1/-1}.form-actions{display:flex;justify-content:flex-end}.table-scroll{overflow:auto;border:1px solid var(--line);border-radius:9px}table{width:100%;border-collapse:collapse;min-width:680px;font-size:12px}th{text-align:right;background:#f5f8fa;color:#5e7482;font-weight:800;padding:15px 12px;white-space:nowrap;border-bottom:1px solid var(--line)}td{padding:13px 12px;border-bottom:1px solid #edf1f3;color:#394f5d;vertical-align:middle}tbody tr:hover{background:#fbfdfd}.td-title{font-weight:800;color:var(--navy);min-width:180px}.mono{font-family:monospace;direction:ltr}.badge{display:inline-block;padding:5px 9px;border-radius:7px;background:#e8eff4;color:#486678;font-size:11px;white-space:nowrap;font-weight:700}.badge-new,.badge-triage,.badge-reopened{background:#e9f1ff;color:#3366a7}.badge-working,.badge-assigned{background:#e4f8f2;color:#147b65}.badge-waiting,.badge-high{background:#fff1d7;color:#a66b13}.badge-critical{background:#ffe6e6;color:#b72b3b}.badge-resolved,.badge-closed{background:#def7ed;color:#138261}.pagination{display:flex;justify-content:flex-end;align-items:center;gap:8px;padding-top:18px;font-size:12px;color:var(--muted)}.empty{text-align:center;color:#899aa3;padding:40px 10px;font-size:13px}.stack{display:flex;flex-direction:column;gap:16px}.notice{border-radius:9px;padding:13px 16px;margin-bottom:18px;font-size:13px}.error{background:#fff0ef;color:#aa332b;border:1px solid #ffd4ce}.good{background:#edfaf3;color:#156c43;border:1px solid #c5ecd9}.loading{color:var(--teal);font-size:12px;margin-bottom:10px}.detail-back{display:flex;align-items:center;gap:16px;margin-bottom:18px}.detail-layout{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(280px,.8fr);gap:20px}.detail-title{display:flex;align-items:center;justify-content:space-between;gap:10px}.detail-title h2{margin:0;font-size:21px}.detail-meta{display:flex;gap:15px;flex-wrap:wrap;margin:15px 0;font-size:12px;color:var(--muted)}.description{white-space:pre-wrap;line-height:2;background:#f7fafa;border-radius:10px;padding:19px;font-size:13px;margin-bottom:30px}.messages{display:flex;flex-direction:column;gap:10px;margin-bottom:20px}.message{background:#f7fafa;border:1px solid #ebf1f2;border-radius:11px;padding:14px;white-space:pre-wrap;font-size:13px}.message.internal{background:#fff8e9;border-color:#faedc8}.msg-header{font-size:11px;color:var(--muted);margin-bottom:8px}.message-form{display:flex;flex-direction:column;gap:12px}.inline-checkbox{font-size:12px;display:flex;align-items:center;gap:9px}.side-details{min-width:0}.info-stack{display:flex;flex-direction:column;gap:15px}.info-stack>div{display:flex;align-items:center;justify-content:space-between;font-size:12px}.attachments{display:flex;flex-direction:column;gap:9px}.attachment{border:1px solid #d4e5e7;background:#f6fbfb;padding:10px;border-radius:8px;text-align:right;overflow-wrap:anywhere}.auth-screen{min-height:100vh;display:flex;align-items:center;justify-content:center;gap:8%;background:linear-gradient(110deg,#092a38 0%,#174f5a 48%,#f4f7f9 48%);padding:35px}.auth-brand{width:360px;color:#fff}.hero-logo{width:66px;height:66px;font-size:42px;margin-bottom:24px}.auth-brand h1{font-size:30px}.auth-brand p{color:#b7d5da;line-height:1.9}.auth-points{display:flex;flex-direction:column;gap:12px;margin-top:30px;color:#cbf0ed;font-size:13px}.auth-card{width:440px;max-width:100%;background:#fff;border-radius:20px;padding:39px;box-shadow:0 18px 70px #062c3d30}.auth-card h2{font-size:24px;margin-top:0}.muted{font-size:12px;color:var(--muted);line-height:1.9}.auth-card .stack{margin:23px 0}.auth-card small{font-size:11px}.password-card{width:440px}.toast{position:fixed;bottom:30px;left:30px;padding:15px;border-radius:9px;box-shadow:0 5px 30px #0002;z-index:99}footer{padding:20px 36px;font-size:11px;color:#94a1ab;text-align:center}.scrim{display:none}h3{font-size:15px;margin:18px 0}.card .card{background:#fbfdfd;border-color:#e7f0f0;box-shadow:none;margin-top:20px}
@media(max-width:1150px){.sidebar{width:218px}.content{padding:23px}.topbar{padding:16px 25px}.filters{grid-template-columns:repeat(2,minmax(0,1fr))}.stats-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:850px){.sidebar{position:fixed;right:0;top:0;transform:translateX(100%);transition:transform .2s;width:260px}.sidebar.menu-open{transform:translateX(0)}.scrim{display:block;position:fixed;inset:0;background:#081d2966;z-index:10}.menu-toggle{display:inline-block}.workspace{width:100%}.topbar{height:75px}.content{padding:17px}.dashboard-bottom,.detail-layout{grid-template-columns:1fr}.welcome{padding:24px}.auth-screen{background:linear-gradient(150deg,#103747,#f4f7f9);flex-direction:column;gap:18px}.auth-brand{width:100%;max-width:440px}.auth-brand h1{font-size:23px}.auth-brand p,.auth-points{display:none}.hero-logo{margin-bottom:6px}.auth-card{padding:25px}}@media(max-width:520px){.stats-grid{gap:10px}.stat{padding:16px;min-height:120px}.stat strong{font-size:24px}.topbar{padding:13px 15px}.topbar h1{font-size:18px}.top-actions .identity{display:none}.welcome{align-items:flex-start;flex-direction:column;gap:20px}.welcome h2{font-size:21px}.filters,.form-grid{grid-template-columns:1fr}.form-inline{align-items:stretch}.form-inline .field{max-width:none}.toolbar{gap:5px}.card{padding:14px}.chart-row{grid-template-columns:95px 1fr 20px}.content{padding:13px}}
@media print{.sidebar,.topbar,.top-actions,.toolbar,.filters,.pagination,.btn,.detail-back,.notice,.loading,footer,.form-inline{display:none!important}body{background:#fff}.content{padding:0}.card{border:0;box-shadow:none;margin:0;padding:0}.card-head{padding:12px 0;border-bottom:2px solid #333}table{font-size:10px}th,td{border:1px solid #888;padding:8px}thead{display:table-header-group}tr{break-inside:avoid}}

/* الهوية المعتمدة لقنديل تك؛ تُعرض الصورة الأصلية دون تعديل محتواها. */
.brand-picture{object-fit:cover;object-position:center;border:1px solid #c89d4c;background:#fff;flex-shrink:0}.brand-picture-large{object-fit:contain;width:126px;height:126px;border-radius:15px;box-shadow:0 7px 27px #0003;background:#fff;margin-bottom:18px}.auth-brand{width:380px}.nav-btn.active{border-right-color:#cba454}.welcome{background:linear-gradient(110deg,#112c48,#1b5267)}

/* الحفاظ على وضوح عنوان وشعار قنديل تك فوق خلفية شاشة الدخول. */
.auth-brand{color:#173547;padding:26px;background:#ffffffea;border:1px solid #dce7ec;border-radius:18px;box-shadow:0 10px 35px #173b4520}.auth-brand p{color:#4b7182}.auth-points{color:#3c7380}.brand-picture-large{width:138px;height:138px}
@media(max-width:850px){.auth-brand{padding:16px 20px}.brand-picture-large{width:86px;height:86px}.auth-brand h1{font-size:20px}}

/* مقاسات العنوان لمنع انقسام اسم الهوية على سطرين في الكمبيوتر. */
@media(min-width:851px){.auth-brand{width:440px;max-width:42vw}.auth-brand h1{font-size:25px}}